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REFUND POLICY: Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; The Icon Experience Photography has a strict NO REFUNDS POLICY. Once a transaction has been completed (ie: the buyer selected and paid for the photo and The Icon Experience has fulfilled the order and delivered the buyer the correct photograph) it is then considered non-refundable. Refunds will NOT be given due to “not liking a photo”, selecting an incorrect pose, selecting an incorrect background, cropping, not entering deposit or discount codes or any other reason. If a mistaken photo is sent to the buyer, there are missing components, or there is a quality issue with the finished product, The Icon Experience will send the corrected photo to the buyer free of charge.
